Support
Welcome to the support page for Arqevio, your iOS, iPadOS, and macOS App for creating and managing Estimates, Work Orders and Invoices. If you have questions or need assistance, please review the FAQs below or contact us.
Frequently Asked Questions (FAQs)
Are there restrictions on modules or features?
No. If you’re subscribed, you have full access to all modules and features. There are no locked sections or separate plans.
What happens if I'm not subscribed?
You can create up to 8 documents for free. After reaching the limit, your existing documents remain accessible for viewing only. You will not be able to edit, print, send, share, or make any changes to them until you subscribe.
Will I lose my data if I cancel my subscription?
No. Your data is stored in your personal iCloud account and stays intact even without a subscription. Please note: iCloud is managed by Apple, not us. You must have enough available iCloud storage for your data to sync properly. Make sure your iCloud account always has sufficient space to avoid sync issues or data loss. We do not control or manage your iCloud storage.
How do I subscribe?
The App offers three subscription plans: Weekly, Monthly, and Annual—all with the same features. Subscriptions are handled through Apple In-App Purchases. Prices are shown in the App at the time of purchase. Without a subscription, you can create up to 8 documents for free.
Are all subscription plans the same?
Yes. Weekly, Monthly, and Annual plans unlock exactly the same features. The only difference is the billing cycle and price. Subscriptions are not shareable through Family Sharing.
How do I cancel my subscription?
Go to your Apple ID settings > Subscriptions and cancel anytime. No partial refunds are offered.
Does the app collect my data?
No. All data is processed locally or via your personal iCloud account. We do not collect or store user data. See our Privacy Policy for more info.
What permissions does the app need?
The app may ask for access to your camera, contacts, or photo library—but only for functionality. We don’t store or access that data.
My data is not syncing across devices. What should I do?
Data synchronization is managed entirely by Apple through iCloud and CloudKit. Make sure you are signed into the same iCloud account on all devices, that iCloud Drive is enabled, and that you have enough available iCloud storage. Check your internet connection and try restarting the app. If the issue persists, contact us at
I found a bug or issue. What should I do?
Email us at
Contact Us
For further assistance, email us at
Visit our Terms and Conditions or Privacy Policy for more information.
